Shipping policy


When will my order be processed?

All orders are handled and shipped out from handpicked locations in the United States and other locations. Please allow extra time for your order to be processed during holidays and sale seasons. 

We process orders between Monday and Friday. Orders will be processed within 1-2 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. 

How long will it take to receive my order? 

Once you place your order, please allow 1-2 business days to process your orders. After that, it will take 5-20 business days for delivery in the United States.

Will I be charged with customs and taxes?

We have implemented a mechanism which makes shipping faster by identifying our closest warehouse to our customer. Moreover, the prices displayed on our site are tax-free in US; so, for the imported products marked with '*imported', you may be liable to pay for duties and taxes once you receive your order. 

*If any import taxes, duties and related customs fees are incurred, once your order arrives, they are charged by the destination country and not by Camp-Buddy. Taxes are beyond Camp-Buddy's control and are charged according to local customs policies and regulations.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.